Microsoft Teams.

Uc Five MICROSOFT TEAMS DIRECT ROUTING

Uc Five delivers an integrated Office 365. Microsoft Teams experience with global calling plans empowered by a world-class client services team, ensuring a personalized implementation, adoption, training and support strategy.

Uc Five has been voice enabling Microsoft solutions for years.  providing cloud voice solutions, our monitoring and management services ensure the highest quality user experience.

ENABLING TEAMS AS A PRIMARY PHONE SYSTEM

Operator Connect allows Microsoft Teams administrators to open the “Operators” tab in the Teams admin center to connect calling services, acquire phone numbers, and assign users. Operators, such as Uc Five, will provide technical support and manage the voice network and infrastructure. Operators can also enable PSTN voice services in regions currently unavailable through Microsoft Calling Plans. Implementation of voice services can be online in a matter of hours.

AN INTEGRATED GCC HIGH MICROSOFT TEAMS EXPERIENCE

Uc Five enables cloud-based Microsoft Teams Direct Routing voice capabilities within MSFT 365 GCC High. Uc Five’s voice-optimized network provides the service, manages the network upgrades and integrates the technology and applications with around the clock monitoring by our Network Operations Centers. By offering redundant connections through leading providers, Uc Five can connect to almost any place at any time. Uc Five also provides dedicated lines and global Session Initiated Protocol (SIP) Trunking all with 24x7x365 monitored services to ensure maximum uptime and available dynamic application failover.

VOICE REDUNDANCY SOLUTIONS

Uc Five Voice Redundancy Solutions keep business up and running.  Outages and downtime cost organizations time and money. Uc Five believes their customers deserve multiple paths to ensure 100% voice uptime. Uc Five’s expanded offering includes a wide range of global voice networks to offer carrier diverse redundancy and peace of mind.

Uc Five’s One Click Failover solution forwards phone numbers during the possibility of a Microsoft Teams interruption of service. This allows customers to still receive critical or valuable inbound calls until connectivity is restored individual and contact center users as well as automated attendants. When this option is enabled, all predetermined programmed Teams numbers from that organization will forward to the user-specified alternative device/application. When the connection is restored, within seconds a customer can simply uncheck forwarding, press save, and all forwarding will be removed. 

Uc Five’s Voice Redundancy Solutions keep business up and running. Outages and downtime cost organizations time and money. Uc Five believes their customers deserve multiple paths to ensure 100% voice uptime. Uc Five’s expanded offering includes a wide range of global voice networks to offer carrier diverse redundancy and peace of mind.